Technology Solutions | Valley IT Solutions

Benefits of Managed and Support Services

Cost Reduction - Ongoing technology management tends to work better than the traditional break/fix model of most service providers. With the use of preventative maintenance, planning, and monitoring, Valley IT Solutions can identify and eliminate potential risks and disasters before they arise. Costly emergency repairs, down time, and the risk of losing information like finances, inventory, records, or contracts can really affect your wallet.

Cash Flow Predictability - With service plans tailored to our clients, they know they're getting the support they need and exactly how much they'll be spending for it. You'll be able to plan your budget knowing your costs, and we'll help you plan for upgrades or future purchases.

Consistent Level of Service - You know we're coming and we'll always be there. Our clients depend on their use of computers and technology to keep their business running, and we understand that. Valley IT Solutions provides consistent, trouble free support to ensure our clients are getting the most out of their employees and operations. With high standards and quick response time, we continue to serve our clients well and keep them running day in and day out.

Well Rounded Service - Valley IT Solutions provides IT Management and Support services to a wide variety of clients from large medical practices or law offices to manufacturing facilities and warehouses, schools, or other businesses. We are exposed to many different industries and apply our experience across industries to benefit all of our clients. Developments and trends in one industry may alleviate the stress and headaches of another. Valley IT Solutions can offer complete and effective solutions to help businesses in all industries.

Reduce IT Complexity - Valley IT Solutions provides knowledgeable help that can break down business problems into Technology Solutions. Our experience allows us to confront complicated problems and spell them out in layman's terms, so that our clients understand how technology will help resolve their problem. Understanding our IT Solutions doesn't have to be complicated. We'll handle 'HOW it's done' and help you understand the 'WHY.'

Growth and Scalability - You don't have to have dozens of employees or have seven and eight figure revenues to benefit or even afford technology solutions. Whether our clients have 4 computers or 400, we help them to realize their potential and support their growth by making their operations more efficient and their employees more productive. Valley IT Solutions has experience with businesses of all sizes and can accomodate their needs as they grow. Scalability is key, and when you're relying on computers and technology like most businesses do, you don't want to have to worry about support and maintenance when you should be growing your business.

Increased Reliability - Employees make or break a business, and we understand that as much as the next guy. Valley IT Solutions takes pride in its employees. We hire the best to provide the best service. Whether you're calling for the first time with a complete disaster and need a whole team, or just need help setting up a new computer, we have highly trained employees to dedicate to your problem.

Efficient and More Productive Staff - If systems or software run slow, employees get bored and frustrated. Bored employees like to relieve their frustrations with a card game online, or maybe a chat with their friends over the internet. Meanwhile, you pay for hours of lost productivity and have unhappy employees. Valley IT Solutions can help you keep your systems running quickly and can help you plan for upgrades down the road to help you budget. We also help restrict access to non- work related websites and can prevent employees from installing programs, games, or downloading files or music. Besides wasting time, you risk infecting your computers with a virus and having information stolen, or worse, losing it altogether.

Onsite Support

By far our most popular service, Valley IT Solutions provides responsive, reliable support for our clients and their networks at very competitive pricing. Onsite support calls are billed hourly have ranged anywhere from fixing printers to setting up massive networks over multiple locations with hundreds of users. Our onsite support clients range from small medical or legal offices to large manufacturing facilities.

Service Contracts

Many businesses do not want or cannot afford the overhead of full time IT staff. Rather than having an IT department to wait around for something to break, it often makes sense for our clients to let Valley IT Solutions operate as an outsourced IT. We provide a virtual IT department where our development and support team can tackle ongoing projects or act as an IT helpdesk for our clients. With exposure and experience across multiple industries, we have more insight to problems and solutions than typical in house IT staff and all at a lower cost.

Technology Consulting

New software and hardware solutions are coming up all the time. They can help you streamline your medical practice, track your inventory, manage cases and records, or schedule reservations and appointments. Valley IT Solutions specializes in evaluating, negotiating, and implementing technology solutions to ensure that our clients get what’s right for their business at the best price possible. Instead of finding the most advanced solutions and adopting new technology for the sake of being on the cutting edge as many technology experts would do, Valley IT Solutions believes in finding solutions that make sense for our clients business. We focus on what works, and what’s the best value.

IT Management

The perfect compliment to existing IT personnel or our own IT support staff, Valley IT Solutions provides management services to help steer technology development in the right direction. As with our technology consulting, our IT Management clients benefit from our exposure to multiple industries. We develop the solutions and then manage the execution. For our clients who are interested in streamlining their operations, expanding their network, or managing their growth, our IT management services help ensure our clients’ get the best value for their budget and succeed in their projects.

Medical IT Services

Like many industries, the healthcare industry has a variety of specialized software packages for Practice Management, Document Management, Electronic Records, Imaging, Scheduling, and Billing. Valley IT Solutions has experience in helping our medical clients find the right software and hardware solutions to fit their practice. We support a wide variety of Medical, Dental, Nursing, and Home Health software solutions.

Networking

Sharing files, printers, applications, or backups inside the office or over multiple locations requires a proper network setup. Valley IT Solutions provides our clients with network installations from running the first cables to installing network hardware, setting up security, and sharing among workstations and servers.

Onsite Training

As part of our onsite support and contracts, we often offer onsite group or one-on-one training for our clients to ensure staff, management, and owners are all able to benefit from technology to become more productive and organized.

Purchasing, Negotiations, and Procurement

When buying anything related to technology it’s hard to know exactly what you’re getting, especially when salespeople use industry terminology that make it hard to compare apples to apples. Valley IT Solutions acts as the ‘anti-salesman’ for our client when they’re shopping for equipment, software, security devices, or even copiers. We make sure whatever it is that our client is shopping for, that they get the best value. Valley IT Solutions will interview vendors, negotiate contracts, and make recommendations to our clients in plain English so that they can make a well informed decision.