USERS AND ENDPOINTS DEPEND ON US EVERYDAY!
IMAGINE for a second what it would be like to have a world class IT team at your fingertips. Just a click or call away, an industry expert could answer questions, solve problems, coordinate projects, chase down vendors, negotiate pricing, or just double check something to give you peace of mind. IMAGINE not having to think about whether your systems are secure, whether your backups are up to date, when your next license renewal is coming, or if you’re paying to much for internet. It’s time to SEE for yourself what it’s like to have a passionate team behind you, ready to do whatever it takes.
We build out and manage robust server and network infrastructure to serve our users reliably, day in and day out. We have engineers certified in all the technologies from industry leaders like Microsoft, VMware, Cisco, Dell, HP, IBM, Apple, and the list goes on. Our team keeps a watchful eye on security and stability of your network to ensure the best performance possible. Your employees will have to find another excuse to take a coffee break.
Pick up the phone or shoot us an email, anytime, someone will be there to help. Whatever it is, you’re in a hurry, or you’re working late, or some little issue just keeps bothering you. Sometimes access to a knowledgeable resource is all you need to go from complete panic to utter joy. We’ve all been there. You lose a file you’ve been working on all day. You sent an email that someone says they never got. We’ve got your back.
Automated alerts and system health monitors allow us to react quickly to potential issues before they become a problem, and often, before you even notice. This means we’re working around the clock to ensure your work isn’t interrupted. No private information is captured or stored, but things like disk health, processor usage, update status, or even temperatures can give us an indication that something needs attention before it escalates.
20 employees or 2,000 employees, the feature sets and capabilities are growing everyday. Whether you’re looking to cut costs, rope in remote workers, setup video conferences on the fly, take calls no matter where you are, balance call volume across multiple employees, or just have a system you can count on, we have effective solutions for organizations of every size.
Installations and migrations are a part of growth. We can design, sell, install, and manage hardware and software solutions to meet the demands of your organization. Need to build out a communications room? Need a mobile solution for a traveling workforce? Fleet tracking? Computer lab? Server stack? Volume Licenses? Ask about our leasing and cloud solutions to reduce upfront costs or go from Capex to Opex.
Maybe you need a bomb proof backup and availability solution. Maybe you need a secure place to share documents and information. Or, maybe it just doesn’t make sense to try to do everything in house – servers, storage, software, security, networking, VoIP, backups, archiving, email, almost anything. Our cloud offerings have you covered. With monthly recurring costs, Cloud Solutions are a good way to avoid upfront capital investments and write off operational expenses.
On demand resources mean that you only pay for what you need, when you need it. Need all hands on deck for that big roll out? No Problem. Need a security engineer with clearance credentials? No Problem. Need someone to take a business problem and solve it with technology? We do that too.
Like our website? So do we. Want one? Our highly talented design resources allow us to push out web content quickly and effectively. Beyond just a calling card, your website can act as a central hub for social media and news, a place for customer interaction or payment collection, and even a portal for distributed employees to access central resources.
Finding the right solution to fit your exact needs can be difficult – Time consuming, technical jargon, slow vendors, and in the end, it’s still a leap of faith. With our coverage across multiple industries, thousands of users, teams of technical resources, access to vendor executives and top engineers, and years upon years of experience, we enthusiastically accept the challenge of finding a solution that fits your problem. In fact, we’ve probably already solved it.
Notice that we didn’t say Recovery. That implies that something went down and is unavailable. Our goal is to design and implement backup and availability solutions that can withstand failure without losing availability. With multiple methods of backup, various technologies, and cloud solutions, we can help ensure that even if your entire facility gets flooded out or goes up in smoke, your data and infrastructure continue to work safe and sound in the cloud, letting you focus on what’s really important – getting back to work.
You have hidden and runaway costs in IT right now. How bad is it? Let us take a look. We’ve never found someone that wasn’t paying too much for something in almost 15 years of managing IT for others. Many times, we have covered the cost of all our other services combined with the cost savings we have found. Between management, HR, IT, and your employees, it can be really difficult to track down where you’re over spending. Here’s our secret – We know what everyone else is paying. Right now, you’re paying too much.
Maintaining predictable cash flow and expense is critical for any budget. With the undeniable benefits of a well designed technology environment for efficiency, productivity, and security, upfront costs should not be a hurdle that prevents you from moving forward. With leasing options with flexible terms that cover any equipment, software, installation, design, or consulting, suddenly that daunting capital outlay becomes just another monthly bill. Simply don’t want to or can’t house all that stuff in house? No problem. Let’s find a cloud solution that fits your needs at a predictable monthly cost.
Our CIO/CTO level leadership allows you to budget, plan, and implement multiyear IT strategies to support your growth and direction. High level planning and understanding are critical to success. With executive team members at your disposal, you have someone that speaks your language, understands dollars and cents, and can execute technical strategies with both technical and nontechnical team members.
How do you know how well you’re doing if you don’t measure anything? Evaluations of various aspects of IT allow you to understand where you are compared to everyone else. Are you secure? Are you spending too much? Is your IT in line with your business goals? Are your employees as productive as they could be? Are they frustrated? Are there things you could do better? Is there a technology solution that could help you automate or reduce operating costs? We can help answer questions like these and recommend improvements.
Cyber Security and Information Security is a valid concern these days and it’s not just hackers on the other side of the world we need to protect you from. Most Information Security breaches and thefts come from employees within your own organization. These can even be unintentional breaches where employees unknowingly allow sensitive information to leave the security of your IT environment – emails, texts, mobile devices, external drives, viruses, downloads, social media – what are you doing to protect them and yourself? With the legal liability and PR nightmare that can rise from theft of your employee records, student and patient information, customer lists, material costs, or just confidential emails, there’s a very compelling reason to keep your organization secure. Whether you need airtight security to maintain industry compliances like HIPAA, HITECH, CJIS, SOX, and PCI, or you’re just looking for peace of mind that your information isn’t at risk, we have battle proven solutions at your disposal.
Knowing who to call, when, and holding them accountable can be very difficult, especially when dealing with technical vendors. It’s very easy for you or your employees to get wrapped up in technical jargon or finger pointing where nobody takes responsibility for the project or problem at hand. We will take on that responsibility for you. Is your software vendor blaming your network for slow performance? Is your telecom provider blaming your phone system for dropped calls? Is your building contractor telling you that you can’t run additional power to build out that extra office space? We can help manage the technical aspects of any project and get technical vendors on the same page, so progress happens and work gets done.
Planning and budgeting are the first and most critical step in a successful IT operation. For projects, fiscal year budgets, or multiyear strategies, we develop detailed costs and forecasting based on a clear understanding of current and future needs, your direction and growth, the available budget, and technical solutions available. With access to our experienced team, you are empowered to move forward with confidence in your IT plan and technology budget.
Without proper governance and direction, employees can be left confused by their responsibilities as users of your organizations technologies. Improper use, unauthorized activity, damage or tampering, even lost or stolen devices can be an HR nightmare. With well defined policies and procedures that are adopted and integrated into the working environment, everyone is on the same page and has a clear understanding of how IT resources are to be utilized, what each person’s role or responsibility is, and what procedures to follow for any type of event that involves technology – onboarding new hires, provisioning new equipment, posting to the company website, accessing social media, bringing your own device to work, checking out equipment, recovering from power outages, or even how to clear your voicemail.
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Check out our Careers page for open positions or submit your resume to jobs at rgvit dot com to be considered for future openings
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(956) 541-8880
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hello at rgvit dot com